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SAP ECC basis services... |
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SAP R/3 APPLICATION LEVEL |
- System health check
- Problem analysis and troubleshooting
- Performance tuning
- Authorization
- Software Logistics
- SAP system landscape design and sizing
- SAP Netweaver components installation ( ERP, CRM, SRM, EP, BW, APO)
- System upgrade
- Disaster recovery
- Customized administrator training
- ITIL consistency check and risk assestment of SAP service environment
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DATABASE LEVEL |
- DB health check and trend analysis
- Problem analysis and troubleshooting
- DB Performance tuning
- DB Reorganization
- DB Patch installation
- DB Backup configuration and integration with
third-party backup software
- DB installation (Oracle , MSSQL Server, Sybase)
- Oracle Rac installation and parameter configuration
- DB upgrade (Oracle , MSSQL Server, Sybase)
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OS LEVEL |
- OS health check and troubleshooting (HP-UX, HP-TRU64, Solaris, AIX, Linux-Red Hat,
Linux-SUSE, Windows 200X)
- Performance tuning and kernel parameters adjustment
- File system configuration
- User Management
- Trend Analysis
- OS patch application and package installations
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